Waste Management Inc.

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Case Details:

Case Code : BSTA079
Case Length : 12 Pages
Period : 2003
Organization : Waste Management Inc (WM)
Pub Date : 2004
Teaching Note :Not Available
Countries : North america
Industry : Services

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts

Corporate History

WM had evolved over the years through a series of mergers. In 1956, Dean Buntrock (Buntrock) joined his in-laws' business, Ace Scavenger Service, an Illinois company that Buntrock expanded into Wisconsin...

Business Strategy | Case Study in Management, Operations, Strategies, Business Strategy, Case Studies

Business Divisions

Collection of Solid Waste
WM provided solid waste collection services for residential, industrial, municipal and commercial customers in 48 states, the District of Columbia, Canada and Puerto Rico. With nearly 26,000 collection and transfer vehicles, it operated the largest trucking fleet in the industry and collected over 80 million tons of solid waste each year...

Services

As North America's leading provider of comprehensive waste management services, WM offered a wide range of solid waste collection, recycling and disposal options to homes, communities, business and industry...

Legal Concerns

From its very beginning, WM had been involved in skirmishes with law enforcement agencies, resulting in several class action suits and out of court settlements. From the early 90s, WM had also faced various accounts fixations allegations...

The Road Ahead

By 2003, the turnaround planned by Myers seemed to be going according to plan. Investment in new technology had improved WM's operating performance. Converting diesel-fueled trucks to clean-burning natural gas was one of the ways in which WM was working to provide environmental solutions that promoted clean air...

Exhibits

Exhibit I: Waste Management: WM - Key Financials (12/31/2002)
Exhibit II: Waste Management: WM - Corporate Profile
Exhibit III: Waste Management: WM - Products/Operations
Exhibit IV: Waste Management: WM - Financials, 2002-2003

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